Terms and Conditions
Clear rules for safer, respectful connections.
1. Agreement and eligibility
These Terms and Conditions form an agreement between you and Melt In With Me and its operating entity (“Melt,” “we,” “us”). By accessing or using the website, application, membership, Bump, Melt Search, compatibility, messaging, event, payment or partner services, you accept these terms and our Privacy Policy. You must be at least 18, legally able to enter a contract and not prohibited from using the service. Some events may require attendees to be 21 or older.
2. Accounts and verification
Provide accurate information, keep sign-in credentials secure and use only your own account. You may not impersonate another person, create deceptive accounts, transfer an account or circumvent verification. Age, phone, email, selfie or identity verification may reduce certain risks but does not confirm character, criminal history or future conduct.
3. Compatibility and mutual choice
Compatibility scores are informational estimates derived from member-provided information. They are not psychological diagnoses, background checks, safety ratings or guarantees of attraction, honesty, conduct or relationship success. A Bump must involve intentional participation. A member may decline, stop, block or report an interaction at any time.
4. Dating-service safety disclosure
Unless a specific screen expressly states otherwise, Melt does not conduct comprehensive criminal-background or sex-offender-registry checks on every member. Public records may be incomplete, delayed, inaccurate or unavailable. Never rely on verification or a compatibility score as a substitute for judgment. Review our Dating Security guidance before meeting or communicating with another member.
5. Prohibited conduct
You may not harass, threaten, stalk, discriminate, defraud, solicit money, promote investments, impersonate others, exploit minors, share non-consensual intimate material, traffic persons, facilitate illegal activity, scrape data, reverse engineer security controls, send spam, introduce malicious code or use Melt for commercial solicitation without authorization. Sexual exploitation, coercion, hate-based conduct and credible threats may be reported to appropriate authorities.
6. Member content and communications
You retain ownership of content you submit. You grant Melt a non-exclusive, worldwide, royalty-free license to host, process, display and moderate that content solely to operate, secure and improve the service. You represent that you have the necessary rights and permissions. Private messages and compatibility answers are not public, but may be reviewed or preserved when reasonably necessary for safety, fraud prevention, support or legal compliance.
7. Payments, credits and subscriptions
Prices, taxes, credit quantities, renewal terms, trial terms, cancellation steps and refund eligibility will be shown before purchase. Recurring subscriptions continue until canceled as disclosed at checkout. You authorize applicable recurring charges and must cancel before the stated renewal deadline to avoid the next charge. Melt Credits are limited service rights, are not cash, cannot be transferred unless expressly permitted and may be subject to disclosed expiration and refund rules. Chargebacks or suspected payment fraud may result in restriction while investigated.
8. Events, venues and third parties
Events may be operated with independent venues, promoters, payment processors and partners. Their terms may also apply. Attendance involves ordinary risks of travel, crowds, alcohol service and interaction with other people. Follow venue rules and applicable law. Melt is not responsible for independent acts of members, venues or third parties, except where responsibility cannot legally be excluded.
9. Safety actions and enforcement
We may investigate reports; remove content; warn, restrict or terminate accounts; cancel Bumps or event access; preserve relevant records; and cooperate with lawful requests. We may use automated and human review. We do not promise to monitor every interaction or resolve every dispute. Immediate danger should be reported to emergency services.
10. Intellectual property
Melt In With Me names, logos, designs, software, workflows and original content are protected by applicable intellectual-property laws. Except for the limited right to use the service, no ownership right is transferred to you.
11. Service availability and changes
Beta features may change, contain errors or become unavailable. We may modify or discontinue features and update these terms. Material changes will be communicated as required by law. Continued use after an effective update constitutes acceptance where legally permitted.
12. Disclaimers and limitation of liability
To the maximum extent allowed by law, the service is provided “as is” and “as available.” We disclaim implied warranties that can legally be disclaimed. Melt does not guarantee member identity, conduct, compatibility, uninterrupted operation or a successful connection. To the maximum extent permitted by law, Melt will not be liable for indirect, incidental, special, consequential or punitive damages. Nothing in these terms excludes rights or liabilities that cannot legally be limited.
13. Indemnity
To the extent permitted by law, you agree to defend and indemnify Melt from third-party claims arising from your unlawful conduct, your content, your breach of these terms or your violation of another person’s rights.
14. Governing law and disputes
Unless consumer-protection law requires otherwise, Florida law governs these terms without regard to conflict-of-law principles. Courts with lawful jurisdiction in Florida may hear disputes. Before filing a non-emergency claim, the parties should attempt good-faith informal resolution by contacting info@meltinwithme.com. This clause does not prevent reports to regulators, law enforcement or emergency services.
15. General terms
If a provision is unenforceable, the remaining provisions continue. Failure to enforce a provision is not a waiver. You may not assign your account or agreement without permission. We may assign the agreement as part of a merger, financing, restructuring or transfer of the service, subject to applicable law.
16. Contact
Questions may be sent to info@meltinwithme.com or through our contact page.
